Sunday, June 10, 2012
Playing Hard Ball
Once again, I'm not entirely sure how to begin this one. I guess the first thing I want to say is you shouldn't ever screw over someone who has a blog and a nack for writing. Now there is nothing I want more than to completely go off on this company and slander their name but I am a grown up and am more mature than the people I worked for. And this is my side of the story, my nightmare, and my reason I will never step foot in a that establishment as long as I live.
It all started on October 29th, 2011; when I sat down in Gulf View Square Mall to talk to the man who was the reason for the knots in my stomach. I was so excited to be at this interview and was ready for any question he threw at me. A couple days fly by and I get a phone call from him and he wants me to start right away at the Brooksville cafe. He tells me that I will be trained there for a couple weeks and then when the new cafe opens, in Port Richey, that I will be transferred there with full time hours, so that I can train the part time people. I am not the only one he hires to work in Brooksville though, he also hires 2 other very nice woman and we work our asses off to learn an entire cafe; from the bakery to the line to the dinning room, so that when we get to the new cafe there isn't anything that we don't know. Well, 2 months go by and driving an hour and half round trip was getting tiring but I was still loving my job and couldn't wait until the new cafe opened. Finally!, it's December 16th, 2011 and it is the grand opening day! Everything is perfect; the cafe is beautiful and new and the girls I trained are ready to take on customers. Before I know it it's February and this is where the problems start. All of a sudden I went from 30 hours a week to 15 and I went to talk to the manager that was making the schedules, who we all called "A-hole Bryan", and he assured me that it would get better. Well a month goes by and alas nothing with my hours had changed. Yet, a girl who isn't a trainer was getting 35 hours a week. She knew one station and got 20 more hours a week than any of the trainers. Then a spark of hope: a new manager takes over the scheduling. Now, every time someone calls out he calls me in and every week I was scheduled 15-18 hours but since I picked up so many shifts i usually ended the week around 25 hours. Still a little low but it was getting better and I wasn't going to complain. Again, that girl was still getting 35 hours a week. Then, tragedy: they transfer that manager to another cafe. So, we are on a 3rd manager making the schedules; but this wasn't just any manager...it was the GM.
All I could think was: "He is the GM, he knows the trainers get the hours first and then everyone else gets hours. He knows that the company is suppose to be like that." ....I was wrong. The very first schedule he made was put on the board, my stomach is in knots because I'm hoping he gave me an ample amount of hours or at least as many as I was getting before. Again, I was wrong. I found my name and as I scrolled my finger over to the far right to see the total hours, my heart dropped and my stomach was in my throat. I felt tears coming to my eyes; I couldn't cry, I was the only cashier, I had customers, but I couldn't control it. I look at one customer and lost it. I ran to the bathroom and all I could think was, "How could he? 5 hours? In an entire week? I don't understand what I did wrong. I could work 5 days and I have 5 hours..." I tried my best to collect myself after about 15 minutes in he bathroom and I went back out in the cafe and I found out that one of my manager Brian H.(Nice Brian) was sticking up for me. He went into Dans'(the GM) office and actually said, "what the hell?". It did make me feel a little better then but the burn of it all was still sinking into my stomach. It never got better after that and that was at the very beginning of March. I want to say that that was the night I decided that I was done with this company.
It is now the beginning of June and I walk into the office and A-hole Bryan was sitting there as I was trying to get a shift covered that I wouldn't be able to work because I was working at BAM all day that particular day. And he is going on and on about how he is tired of people not working their shifts, so I said, "at least I'm getting it covered unlike half the other people in this cafe." This is the moment when I saw the true Bryan. He turned around in this stupid little rolling chair and said, "oh how noble of you." I was done. I gave him my two weeks right then and there but told him not to bother putting me on the schedule after this week. After everything I had done for this company. All the money I spent in gas just to get to Brooksville. And the amount of miles I put on my car was criminal. So, moral of the story: I don't know one.
PeAcE
Kaitlyn Nicole =)
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